The adoption and implementation of customer relationship management (CRM) activities in internet business in Turkey

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dc.contributorGraduate Program in Management Information Systems.
dc.contributor.advisorKımıloğlu (Türker), Hande Bahar.
dc.contributor.authorZaralı, Hülya.
dc.date.accessioned2023-03-16T12:51:29Z
dc.date.available2023-03-16T12:51:29Z
dc.date.issued2007.
dc.format.extent30cm.
dc.format.pagesxiii, 163 leaves;
dc.identifier.otherMIS 2007 Z37
dc.identifier.urihttps://digitalarchive.library.bogazici.edu.tr/handle/123456789/18075
dc.publisherThesis (M.A.)-Bogazici University. Institute for Graduate Studies in the Social Sciences, 2007.
dc.subject.lcshCustomer relations -- Management.
dc.subject.lcshElectronic commerce.
dc.titleThe adoption and implementation of customer relationship management (CRM) activities in internet business in Turkey

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